Journal Search Engine
Search Advanced Search Adode Reader(link)
Download PDF Export Citaion korean bibliography PMC previewer
ISSN : 2233-4165(Print)
ISSN : 2233-5382(Online)
Journal of Industrial Distribution & Business Vol.4 No.1 pp.5-10

Identification and Prioritization of the Driving Factors of Labor Productivity in the Melli Bank: Iranian Scenario

Mostafa Bahrami*, Mahdi Salehi**, Mohsen Akbarzadeh***, Alireza Morsali****

*Department of Business Management, Hidaj Branch, Islamic Azad University, Hidaj, Iran.
**Assistant Professor of Accounting, Department of Accounting, Ferdowsi University of Mashhad, Mashhad, Iran
***Department of Business Management, Payame Noor University, Neka, Iran
****Hidaj Branch, Islamic Azad University, Hidaj, Iran

Received: March 09, 2013. Revised: March 19, 2013. Accepted: June 17, 2013.


Purpose - Labor productivity is extremely important to theprofitability and competitive advantage of organizations that provideservices to customers, such as banks. This study investigates thefactors driving labor productivity in Iran’s Melli Bank.
Research designs, data, methodology - Five managerial,psychosocial, cultural, and individual factors are identified and theirrelative importance for labor productivity prioritized using AHP. Therequired data are then collected through a questionnaire designed fora pairwise comparison of the driving factors of labor productivity andtheir subcategories.
Results- The study outcomes reveal that the managerial andindividual factors are the most important. Specifically, the mostimportant factors in increasing labor productivity in the branches ofMelli Bank are having a competent supervisor, promotionopportunities, fair working conditions, conscientiousness, the righttools, and a correspondence between skills and work.
Conclusion - Implementing AHP using Expert Choice softwarerevealed that, among the driving factors of labor productivity (i.e.,managerial, psychosocial, cultural, environmental, and personal),managerial factors were considered the most important by therespondents.

JEL Classifications : P41, O32, O31.



1.Ahadinia, N. (2006), "Strategies for improving productivity", Tadbir, 16(157), 43-48.
2.Amini, A.R. (2004), "Measurement and analysis of the driving factors of productivity in the Industry and Mine sector", Peyke Noor Quarterly, 2(4), 47-73.
3.Amini, A.R. (2005), "Measurement and analysis of productivity in different sectors of Iran's economy", Journal of Planning and Budgeting, 10(4), 73-110.
4.Amini, A.R. (2005), "Measurement and analysis of the driving factors of productivity in non-oil sectors of Iran's economy and its outlook in the Third Development Plan", Journal of Planning and Budgeting, 5(6-7), 39-57.
5.Arabi-Zanjani, M. (2009), "Measurement and analysis of productivity in Venus Oil Products Company using Sumanth's model", Master's Thesis, Qazvin Branch of Islamic Azad University, Gazvin, Iran.
6.Berelson, B. & Steiner G. A. (1964), Human behavior: an inventory of scientific finding, New. York: Harcourt, Brace & World
7.Dağdeviren, M., Yavuz, S. & Kılınç, N. (2008), "Weapon selection using the AHP and TOPSIS methods under fuzzy environment", Expert Systems with Applications, 36(4), 8143– 8151.
8.Ghodsipour, H. (2002), "Discussions on Multi-Criteria Decision Making and AHP (3rd Edition)", Amirkabir University Press, Iran.
9.Grönroos, C. & Ojasalo, K. (2004), "Service productivity: Towards a conceptualization of the transformation of inputs into economic results in services", Journal of Business Research, 57, 414-423.
10.Kotter, J.P. & Heskett, J.L. (1992), Corporate Culture and Performance. New York: Free Press.
11.Moghadam-Tabrizi, N. & Valizadeh Zonouz, P. (2005), "A study of productivity in Iran's economy", Journal of Economy, 49, 15-42.
12.Morsali, H. (2005), "A model for quantitative measurement of productivity in the Bank of Industry and Mine and a reward system for improving productivity", Master's Thesis, Sharif University of Technology, Iran.
13.Nakane, M.I. & Weintraub, D. (2003), "Bank privatization and productivity: Evidence for Brazil", Journal of Banking and Finance, 29: 2259-2289.
14.Nasrollahpour, M. (2005), "A study of the driving factors of labor productivity", Tadbir, 157.
15.Schermerhorn, J.R., Jr., Hunt, J.G.& Osborn, R.N. (2005), Organizational Behavior, 9th Edition, Hoboken, NJ: John Wiley & Sons, Inc.
16.Tavakoli, A., Azarbaijani, K. & Shahriar, A. (2000). Measurement and analysis of productivity in Iran's industries. Working paper, Isfahan University, Iran.